Christian Laesser

Tourism is a multidimensional phenomenon that not only represents an important global economic sector, but also influences geographical patterns, social communities, regional economic networks, and political relations. Due to the comprehensive nature and integrative character of the tourism sector, there have always been efforts to analyze this object of investigation based on systemic and cross-disciplinary approaches. One of the main properties of tourism services is the dependence on co-crteation, because tourism products consist of various service elements delivered by independent companies and even customers. This special issue features contributions that cover different prespectives on the coordination of the tourism service chain. It also contains articles dealing with important resources with public good character for tourism company networks and destinations such as data and quality of labor markets. Second homes open access to important resources for destinations. The different roles of customers as co-producers, customers, and even investors is a topic covered in the last contribution.

Overnight taxes are controversial. They affect tourists’ consumption behavior and hotels’ profits. This potentially generates undesirable industry practices such as underreporting overnights to evade overnight taxes. The aim of the paper is to understand the conditions and outcomes of underreporting. This is important because underreporting affects destinations’ tax income, which in turn may have further effects on tourismor other public services.

Recent research underlines the importance of understanding the tourist destination as a demand-driven construct. Visitors activate different configurations of supply elements that produce a complex and dynamic fabric referred to as a space of flows. Today, we have the means to understand how these flows shape the evolution and gestalt of tourist places. This article proposes a new framework combining three concepts and related foundational theories: visitor flows, trajectories, and corridors. In tandem, they describe how tourism manifests itself in space and time. Trip decision, trip execution, and tourist performance unfold through social mechanisms generating the totality of visitor flows. Stakeholders must understand how visitor flows in their destinations emerge and evolve in order to decide on specific design interventions.

The term "getting visitors" is a colloquial expression of the assumption that tourist organizations of all sorts (DMOs) (Destination Marketing/Management Organizations) can attract new or additional visitors to a destination especially by using communication tools. In this article, we use well-founded scientific studies, critical reasoning, and practical considerations to argue that this assumption rarely holds. Eleven selected myths surrounding the practice of DMOs are critically examined and characterized as a cargo cult. It turns out that huge effort is put into creating extremely little added value in terms of additional visitors. The consequences, especially for today's "marketing-oriented" DMOs, are far-reaching. DMOs still have legitimacy. But this must be based on the original rationale behind DMOs, specifically as a solution to instances of market failure in public spaces.

The purpose of this paper is to reconstruct and analyze the long history of Tourism Review and try to outline the future of this journal.

Most state-of-the-art approaches for the analysis of the process of travel decision-making follow Woodworth’s neo-behaviouristic S–R (stimulus–response) or S–O–R (stimulus–organism–response) model. However, within this model, scholars primarily focus on the S–R relationship, investigating specific decisions by describing or explaining an outcome as the result of an input of several stimuli. There is a lack of investigation into the “O” dimension of the S–O–R model. This paper aims to contribute towards closing of this gap by conceptually and holistically expanding existing models with new perspectives and components.

This article communicates the main insights of the third Biennial Forum on Advances in Destination Management (ADM), held in Vail, Colorado (USA). The substance of scholars’ and practitioners’ discussions can be divided into five topical domains: (1) relevance of experiences to the destination concept, (2) destination strategy and resilience, (3) the future of DMOs, (4) tourism taxation and regulation, and (5) big data and visitor management. For each domain, a goal-centered research agenda is offered, built on conference participants’ collective sense-making efforts during the three-day conference, followed by a dedicated consensus session.

Tourism is a key industry that creates better futures in many countries of the world, both socially and economically. Conducting rigorous and relevant research that develops knowledge and informs stakeholders (including businesses, policy makers, regulators, non-governmental agencies and the general public, just to name a few) on how to improve their practices is therefore of critical importance. Indeed, hundreds of researchers across the globe conduct tourism-related research. The number of researchers continues to increase with more countries joining the international tourism research community. For their work, they have available an ever-increasing number of academic publication outlets. According to Bob McKercher, we currently count more than 250 tourism and hospitality journals. In their workplaces, researchers are increasingly faced with expectations relating to the number of manuscripts they should be publishing per annum, the quality of the journals they should be publishing in and the number of citations their work should be generating. These academic performance indicators, however, encourage outputs that are often of limited use to tourism stakeholders outside of academia and are therefore only acknowledged within a very small community.