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The Role of Retailer Websites in the Customer Journey: How Website Cues Foster Channel Switching to the Physical Store
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The Role of Retailer Websites in the Customer Journey: How Website Cues Foster Channel Switching to the Physical Store
Journal
Baker Retailing Center Conference
Type
conference paper
Date Issued
2017-06
Author(s)
Kleinlercher, Kristina
Emrich, Oliver
Herhausen, Dennis
Verhoef, Peter C.
Rudolph, Thomas
Language
English
HSG Classification
contribution to scientific community
Publisher
Baker Retailing Center Conference
Publisher place
Philadelphia
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/102333
Subject(s)
social sciences
Division(s)
IMC – Institute for M...
IRM - Institute of Re...
Eprints ID
254827
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