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  4. Case Study: Change Management & Leadership at Microsoft
 
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Case Study: Change Management & Leadership at Microsoft

Type
case study
Date Issued
2019-09-04
Author(s)
Gotsch, Mauro Luis
Lienhard, Severin Dominic
Schögel, Marcus
Abstract
Satya Nadella was formally introduced as the CEO of Microsoft on February 4, 2014. He started his first day on the job amongst worrying news. Quarterly PC shipments were at that time around 70 million, while over 350 million smartphones were sold at the same time. Hence, Both Apple and Android operating systems were expanding rapidly. Microsoft’s core market, which had stood strong since its foundation, was suddenly being threatened. It was therefore not surprising, that at an internal poll at Microsoft, most employees thought the company was headed in the wrong direction. Thus, Nadella set himself a series of ambitious goals for turning the company around and reaching his vision of “One Microsoft”.
Language
English
HSG Classification
contribution to education
Publisher
Institut für Marketing
Publisher place
St.Gallen
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/98255
Subject(s)
  • economics

  • information managemen...

  • business studies

Division(s)
  • IMC – Institute for M...

Contact Email Address
mauro.gotsch@unisg.ch
Additional Information
This is a teaching case study, used in the starting week of the master in marketing management at the University of St. Gallen.
Eprints ID
261336
File(s)
Case Study Microsoft_2020.pdf (2.98 MB)
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