Satisfaction, Trust, and Commitment as Antecedents of Customer Loyalty - a dynamic Analysis
Journal
Developments in Marketing Science
ISBN
978-3-319-38572-3
Type
conference paper
Date Issued
2005-05-25
Author(s)
Schaffner, Dorothea
Algesheimer, René
Language
English
HSG Classification
not classified
Refereed
No
Book title
Marketing, Technology and Customer Commitment in the New Economy
Publisher
Springer International Publishing - Springer
Publisher place
Cham
Volume
Volume XXVIII
Start page
CDrom
Event Title
16th Academy of Marketing Science (AMS) Annual Conference 2005
Event Location
Tampa, FL
Event Date
25.-28.05.2005
URL
Subject(s)
Division(s)
Eprints ID
31083