Knowledge has become the most important resource in many organisations. The success of an organisation depends on its ability to transform the personal knowledge of employees, as wellas knowledge stored in handbooks and other documents into organisational knowledge widely available according to special needs. In order to achieve this, innovative knowledge managementconcepts as well as technical platforms are required. Such platforms should provide on the one hand an integrated support for the representation, management and dissemination ofknowledge in changing internal and external structures. On the other hand they should provide support for the dissemination and reproduction of knowledge according to needs of different user groups in enterprises.
Beyond Convergence, 12th Biennal International Telecommunications Society Conference