Profile Page M.Sc. Lukas Fischer

Profile Picture
Name Lukas Fischer
Title M.Sc.
Function
Institute/School I.VW - Institute of Insurance Economics
Address I.VW-HSG
Büro 53-108
Tannenstrasse 19
9000 St. Gallen
Schweiz
Email address lukas.fischer@unisg.ch
Phone +41 71 224 7991

Latest Additions (all)

  1. Project Maas, Prof. Dr. Peter; Bieler, M.A. Martin & Fischer, M.Sc. Lukas (2020) Insurance as a second skin: How Technologies drive prevention-focused consumer behavior [applied research project] .
  2. Project Maas, Prof. Dr. Peter & Fischer, M.Sc. Lukas (2018) Beyond insurance: Creating New Customer Experiences in Ecosystems [applied research project] .
  3. Item Fischer, Lukas & Maas, Peter: Beyond Competition - How Cooperation Fosters Customer Experience in Service Industries. In Bruhn, Manfred & Hadwich, Karsten (ed.): Kooperative Dienstleistungen - Spannungsfelder zwischen Service Cooperation und Service Coopetition. Wiesbaden : Springer Gabler, 2019, S. 477-504.
  4. Item Maas, Peter; Fischer, Lukas; Schumacher, Christopher & Bieler, Martin: Beyond insurance 2030: Neue Rollen für Versicherer im branchenübergreifenden Wettbewerb. In: Versicherungsrundschau : Zeitschrift der Oesterreichischen Gesellschaft für Versicherungsfachwissen (2019), 1-2 2019, S. 10-19. [img]
  5. Item Fischer, Lukas & Maas, Peter: Framing a customer experience scale for service industries (SERVEX). [Conference or Workshop Item]
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