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title authors / eds. year type  
 
Müssen Versicherte geschützt werden? Peter Maas 2005 article
   
Capital vs. Capabilities: Die Schere öffnet sich weiter Peter Maas 2005 article
   
Management von Widersprüchen Peter Maas 2005 article
   
A New Challenge for HRM: Changing Roles and Functions... Peter Maas, Albe... 2005 conference paper
   
Exploring Customer Value in Financial Services Peter Maas, Albe... 2005 conference paper
   
Communities im Finanzdienstleistungs-Bereich: Innovat... Peter Maas, Albe... 2005 journal paper
   
Modeling Customer Value in the Financial Services Industry Peter Maas, Albe... 2005 conference paper
   
Management by Trust: The Case of a Dutch Insurance Company Peter Maas, Albe... 2005 conference paper
   
Understanding Customer Loyalty in the Insurance Indus... Peter Maas, Albe... 2005 conference paper
   
How insurance brokers create value: A functional approach. Peter Maas 2005 conference paper
   
Neues Selbstverständnis gefragt Peter Maas 2004 article
   
Was sind wir unseren Kunden wert? Peter Maas 2004 article
   
Kunde als Risiko? Matthias Haller,... 2004 book chapter
   
Leadership by customers? New roles of service compani... Peter Maas, Albe... 2004 journal paper
   
Customer Value in Financial Services - Eine empirisch... Peter Maas 2004 case study
   
Financial Services in Transition - Paradigmawechsel o... Peter Maas, Walt... 2004 book
   
Aus der Krise lernen Peter Maas 2004 article
   
Risiko-Kultur oder Kultur-Risiko? Peter Maas 2004 article
   
 
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