How customer contact energizes organizations:: The vivid proof of making a difference

Kipfelsberger, PetraPetraKipfelsbergerBruch, HeikeHeikeBruch2023-04-132023-04-132014https://www.alexandria.unisg.ch/handle/20.500.14171/87863enHow customer contact energizes organizations:: The vivid proof of making a differencejournal article