A New Challenge for HRM: Changing Roles and Functions of Customers

Maas, PeterPeterMaasGraf, AlbertAlbertGraf2023-04-132023-04-132005-05-06https://www.alexandria.unisg.ch/handle/20.500.14171/84804enA New Challenge for HRM: Changing Roles and Functions of Customersconference paper