Trütsch, TobiasTobiasTrütschGraf, SandroSandroGrafHeim, NinaNinaHeimStadelmann, MarcelMarcelStadelmann2023-04-132023-04-132022-02-24https://www.alexandria.unisg.ch/handle/20.500.14171/108940The sudden shifts in the payment behaviour of the Swiss population triggered by the Corona pandemic have stabilised somewhat in 2021. The debit card remains the most used means of payment, both in terms of frequency of use and turnover. Although cash continues to lose turnover shares, it is able to maintain second place behind the debit card in terms of frequency of use. The popularity of mobile payments continues to increase. In the distance business, every second payment is now processed via a mobile device. Neobanks are constantly gaining in popularity in Switzerland. Almost one third of the Swiss population has already used the services of a neobank, mostly as a supplement to the services of traditional financial service providers. Digital central bank money ("Central Bank Digital Currency" [CBDC]) is still hardly known among the Swiss population and most people are rather critical of its introduction.dework report