Platzgummer, PeterPeterPlatzgummer2023-04-132023-04-132013-09-06https://www.alexandria.unisg.ch/handle/20.500.14171/88746This paper argues that public organizations with a legitimacy problem use their performance management system mainly to explain their effectiveness; while organizations in areas where the organizational legitimacy is not questioned in the same way instead focus on measures of efficiency. The paper approaches the question of how a public organization selects indicators to measure its performance. Opposite to common academic trends towards the usage of very complex models, this paper uses an abstract model based on rational-choice-institutionalism with boundedly-rational actors. These will present potential ideas on how large-n-studies of different performance management systems could be conducted successfully. Volltext: http://www.ipmn.net/index.php/archives/ipmj-free-archive/doc_download/196-platzgummer-2013enPerformance MeasurementPerformance ManagementTheoryRational-choice institutionalismboundedly-rational actorsconference paper