Rudolph, ThomasThomasRudolphWagner, TillmannTillmannWagnerFawcett, StanleyStanleyFawcett2023-04-132023-04-132008-07-01https://www.alexandria.unisg.ch/handle/20.500.14171/78150enproject managementretail managementchange managementorganzational behaviorretail technologyservice qualityProject management in retailing: integrating the behavioral dimensionjournal article