IT Support for Customer Relationship Management

Winter, RobertRobertWinterKhosrow-Pour, M.2023-04-132023-04-132004-05-21https://www.alexandria.unisg.ch/handle/20.500.14171/67765enCustomer Relationship ManagementProzesse im BeziehungsmanagementProzesslandkarte im BeziehungsmanagementRelationship Management ArchitectureIT Support for Customer Relationship Managementconference paper