Bieger, ThomasThomasBiegerSchmid, UlrichUlrichSchmid2023-04-132023-04-132019https://www.alexandria.unisg.ch/handle/20.500.14171/99090To sum up: crises are unavoidable. As soon as a university has reached a certain size and relevance, issues can and will appear. Crises need to be addressed with a swift and professional communications management. In the best of all cases, a crisis that has been efficiently managed and credibly communicated may even lead to an improvement of an organisation and its structures.ennewspaper article