Herrmann, AndreasAndreasHerrmannHuber, FrankFrankHuberFischer, MarcMarcFischer2023-04-132023-04-132000-01-01https://www.alexandria.unisg.ch/handle/20.500.14171/74342enSupermatrix-Analysis as a Method of Measuring Interdependent Relative Importance Weights in Customer Satisfaction Researchconference paper