Ruf, ChristianChristianRufBack, AndreaAndreaBackWittmann, MatthiasMatthiasWittmann2023-04-132023-04-132015-03-05https://www.alexandria.unisg.ch/handle/20.500.14171/106665demobile servicemobile bankingtrustexperimental evaluationIs an App Better than an Email? Developing Trust in a Mobile Financial Advisory Service : Design and Evaluation of a Prototypeconference paper