The Future of Performance: Total Motivation Through Skill-based Apprenticeships

Abstract

When it comes to performance management the problem quickly shifts from "the mouse being in a maze" to "the maze being in the mouse!" In this brilliant session, Neel Doshi ask three critical questions.

1. What is performance? Neel highlights the crucial difference between tactical and adaptive, demonstrating how many organizations fail by focussing solely on tactical performance.

2. What drives performance? Neel reveals that the secret lies in "total motivation." With lots of insightful details, he outlines six types of motives and explains how the performance management ecosystem can either positively or negatively impact their balance. A focus on indirect motives often decreases performance, while learning is the only sustainable way to enhance it. This principle extends to goals —learning goals consistently outperform "performance" goals. Ratings typically exacerbate the problem. Skill-based pay can support both development and perceptions of fairness.

3. What scales performance? Senior leaders, Neel points out, must systematically and scientifically link performance management, motivation, and performance to cultivate cultures where organizations can truly flourish. This requires above all a change in their own mindset, which often remains focused on tactical performance. Leveraging available tools, including AI, can help to enhance the system.

Get ready for an eye-opening session! Packed with cutting-edge insights blending science and practice, it offers actionable strategies to improve your performance management - this session is definitely one you won't want to skip!