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  4. Effective Trust Management- An Evidence-based Practitioner‘s Guideline on how to Enable Stakeholders‘ Trust in Institutions
 
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Effective Trust Management- An Evidence-based Practitioner‘s Guideline on how to Enable Stakeholders‘ Trust in Institutions

Type
conference keynote
Date Issued
2017-11-09
Author(s)
Schafheitle, Simon Daniel  
Abstract (De)
This infographic targets the debate on the dichotomy of trust and distrust, arguing in favor of trust and distrust being two seperate constructs, hence are not two opposite ends of the same continuum. Further, this infographic shows, that trust and distrust have different antecedents, distinct properties and disparate outcomes.

Given this, this infographic further summarizes the current state of (scientific / evidence-based) practices, dedicated to enable trust building in institutions, with a special emphasis on public institutions (NGOs, Public Sector Firms, INGOs), such as the International Red Cross /Red Crescent Society.

Also, this infographic gives practical advice for decision makers in order to effectively manage corporate trust building activities in an evidence-based manner.
Language
English
Keywords
Trust
Evidence-based Management
Trust in Institutions
Integrity
Value Congruence
HSG Classification
contribution to practical use / society
HSG Profile Area
SoM - Business Innovation
Event Title
Power of Humanity, Red Cross Red Crescent Forum (RC2)
Event Location
Belek, Antalya, Turkey
Event Date
09.11.2017
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/101808
Subject(s)

social sciences

business studies

Division(s)

FAA - Institute for W...

Eprints ID
252539
File(s)
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Thumbnail Image

open.access

Name

Trust_Management-RC2_Schafheitle.pdf

Size

915.99 KB

Format

Adobe PDF

Checksum (MD5)

ebc9ac2a9dc3c7af62b82c30babddbc0

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