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Falk Uebernickel
Title
Prof. Dr.
Last Name
Uebernickel
First name
Falk
Email
falk.uebernickel@unisg.ch
Phone
+41 71 224 3774
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uebernickel
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1 - 10 of 221
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PublicationA Managerial Mental Model to Drive Innovation in the Context of Digital Transformation( 2022)
;de Paula, Danielly ;Wolf, Ella ;Cormican, KathrynType: journal articleJournal: Industry and Innovation -
PublicationDesign Principles for mHealth Application Development in Rural Parts of Developing Countries: The Case of Non-Communicable Diseases in Kenya(Institute of Electrical and Electronics Engineers IEEE, 2021)
;Klinker, Kai ;Przybilla, Leonard ;Viljoen, AltusKrcmar, HelmutIn this study, we first derive design principles for mHealth application development for rural parts of developing countries based on scientific literature and field studies. The design principles are then instantiated in a design science project focused on treating non-communicable diseases (NCDs) in rural parts of Kenya. Designing and implementing mobile health (mHealth) applications is a difficult task, and even more so when done in application domains such as rural parts of developing countries or low-resource communities. The resulting mHealth application assists community health workers (CHWs) in the recording of diabetic and hypertensive patients’ vitals measurements. Additionally, in-person disease support communities for the patients and CHWs were formed, enhanced by an SMS-based community messaging feature to assist in increasing health-seeking behavior. The study’s contribution is both the development of a functioning mobile application and collaborative socio-technical support community for patients, as well as the development and instantiation of design principles for designing mHealth applications for rural parts of developing countries.Type: journal articleJournal: IEEE Transactions on Engineering ManagementScopus© Citations 2 -
PublicationOn Integrating Design Thinking for a Human-centered Requirements Engineering(IEEE Computer Society, 2020-04)
;Mendez, DanielBroy, ManfredType: journal articleJournal: IEEE SoftwareScopus© Citations 44 -
PublicationType: journal articleJournal: Enzyklopädie der Wirtschaftsinformatik – Online-Lexikon
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PublicationHow affordances of chatbots cross the chasm between social and traditional enterprise systems(Springer Berlin Heidelberg, 2019-08-08)Digital and agile companies widely use chatbots in the form of integrations into enterprise messengers such as Slack and Microsoft Teams. However, there is a lack of empirical evidence about their action possibilities (i.e., affordances), for example, to link social interactions with third-party systems and processes. Therefore, we adopt a three-stage process. Grounded in a preliminary study and a qualitative study with 29 interviews from 17 organizations, we inductively derive rich contextual insights of 14 affordances and constraints, which serve as input for a Q-Methodology study that highlights five perceptional differences. We find that actualizing these affordances leads to higher-level affordances of chatbots that augment social information systems with affordances of traditional enterprise systems. Crossing the chasm between these, so far, detached systems contributes a novel perspective on how to balance novel digital with traditional systems, flexibility and malleability with stability and control, exploration with exploitation, and agility with discipline.Type: journal articleJournal: Electronic markets : EM
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PublicationType: journal articleJournal: HMD : Praxis der WirtschaftsinformatikVolume: 55Issue: 1
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PublicationTowards a Method Compendium for the Development of Digitized Products - Findings from a Case Study(Inderscience Enterprises, 2018-01)The pervasive infiltration of digital technology into physical products brings both tremendous challenges and opportunities to original equipment manufacturers. With the goal to support the initial stages of the product lifecycle, this article introduces a method compendium for the development of digitized products. More precisely, the compendium suggests (1) customer- and user-centric innovation methods, (2) agile and prototyping methods, (3) system and architecture modelling methods, (4) feedback- and data-driven methods, and (5) service and business modelling methods. Methodically, we draw on secondary data from a longitudinal single-case study scrutinizing the development of digitized trucks at a leading materials handling and intralogistics organization. Bounded to the business-to-business context of industrial equipment manufacturing, we enrich product lifecycle management with methodological contributions valuable for academia and practice alike.Type: journal articleJournal: International journal of product lifecycle management : IJPLM
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PublicationExploring characteristics and transformational capabilities of InsurTech innovations to understand insurance value creation in a digital worldRecent developments in the insurance industry embrace various “Insurance Technology” (InsurTech) innovations. To date, there is a lack of structured assessments of InsurTech. Prior research on FinTech fails (1) to clarify how InsurTech can be characterized and what capabilities are employed, and hence, (2) to reveal implications for value creation on firm and industry level. We address this by inductively building a model of InsurTech innovation adopting the grounded theory method. Our empirical data includes 208 InsurTech innovations from a market analysis based on Twitter data and a multiple-case study. The resulting model comprises 52 characteristics and 14 transformational capabilities and is integrated with extant value networks and intermediation literature. The former explains how InsurTech affects firm-level value creation and suggests that disruptive potentials emerge from aligning the transformational capabilities along three interdependent activities. The latter explains the entrance of digital intermediaries and their roles in the personal insurance market.Type: journal articleJournal: Electronic markets : EMVolume: 28Issue: 3
Scopus© Citations 110 -
PublicationThe role of users and customers in digital innovation: Insights from B2B manufacturing firms(Elsevier, 2016-04)
;Pihlajamaa, Matti ;Kanto, Laura ;vom Brocke, JanDiffusion of digital technologies into the manufacturing industry has created new opportunities for innovation that firms must address to remain competitive. We investigate the role of customer and user knowledge in the digital innovation processes of three global B2B manufacturing companies. We find that the B2B manufacturing industry's characteristics influence how users and customers may be leveraged. Customers making the purchasing decisions are considered for knowledge about short-term changes in market needs, while users working directly with the products provide long-term guidance for digital innovation. We identify practices for acquiring, distributing, and using customer and user knowledge for digital innovation.Type: journal articleJournal: Information & ManagementVolume: 53Issue: 3Scopus© Citations 144 -
PublicationType: journal articleJournal: MIS Quarterly ExecutiveVolume: 15Issue: 4