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Naim Zierau
Name
Naim Zierau
Function
Institute/School
IWI - Institute of Information Management
Address
IWI-HSG
52-6150
Müller-Friedbergstrasse 8
9000 St. Gallen
Schweiz
Email address
naim.zierau@unisg.ch
Phone
+41 71 224 3237
Latest Additions (all)
Schwede, Melanie
;
Zierau, Naim
;
Janson, Andreas
;
Hammerschmidt, Maik
&
Leimeister, Jan Marco
:
“I Will Follow You!” – How Recommendation Modality Impacts Processing Fluency and Purchase Intention.
2022. - International Conference on Information Systems (ICIS). - Copenhagen, Denmark.
Wambsganss, Thiemo
;
Zierau, Naim
;
Söllner, Matthias
;
Käser, Tanja
;
Koedinger, Kenneth R.
&
Leimeister, Jan Marco
(2022)
Designing Conversational Evaluation Tools: A Comparison of Text and Voice Modalities to Improve Response Quality in Course Evaluations.
Proceedings of the ACM on Human-Computer Interaction (PACM), 6 (CSCW2). 1-27. ISSN 2573-0142
Elshan, Edona
;
Zierau, Naim
;
Janson, Andreas
&
Leimeister, Jan Marco
:
How Conversational Agents Relieve Teams from Innovation Blockages.
2022. - Annual Meeting of the Academy of Management (AOM). - Seattle, Washington, USA.
Zierau, Naim
;
Hildebrand, Christian Alexander
;
Bergner, Anouk Samantha
;
Busquet I Segui, Francesc
;
Schmitt, Anuschka
&
Leimeister, Jan Marco
(2022)
Voice bots on the frontline: Voice-based interfaces enhance flow-like consumer experiences & boost service outcomes.
Journal of the Academy of Marketing Science (JAMS), ISSN 0092-0703
Elshan, Edona
;
Zierau, Naim
;
Engel, Christian
;
Janson, Andreas
&
Leimeister, Jan Marco
(2022)
Understanding the Design Elements Affecting User Acceptance of Intelligent Agents: Past, Present and Future.
Information Systems Frontiers, 24 (3). 699-730. ISSN 1387-3326
Grünenfelder, Janay Ilya
;
Zierau, Naim
&
Janson, Andreas
:
Alexa, are you still there? Understanding the Habitual Use of AI-Based Voice Assistants.
2021. - International Conference on Information Systems (ICIS). - Austin, Texas.
Tolmeijer, Suzanne
;
Zierau, Naim
;
Janson, Andreas
;
Wahdatehagh, Jalil
;
Leimeister, Jan Marco
&
Bernstein, Abraham
:
Female by Default? – Exploring the Effect of Voice Assistant Gender and Pitch on Trait and Trust Attribution.
2021. - Conference on Human Factors in Computing Systems (CHI). - Yokohama, Japan.
Wambsganss, Thiemo
;
Höch, Anne
;
Zierau, Naim
&
Söllner, Matthias
:
Ethical Design of Conversational Agents: Towards Principles for a Value-Sensitive Design.
2021.
Zierau, Naim
;
Flock, Korbinian
;
Janson, Andreas
;
Söllner, Matthias
&
Leimeister, Jan Marco
:
The Influence of AI-Based Chatbots and Their Design on Users’ Trust and Information Sharing in Online Loan Applications.
2021. - Hawaii International Conference on System Sciences (HICSS). - Koloa (Hawaii), USA.
Schmitt, Anuschka
;
Zierau, Naim
;
Janson, Andreas
&
Leimeister, Jan Marco
:
Voice as a Contemporary Frontier of Interaction Design.
2021. - European Conference on Information Systems (ECIS). - Virtual.
Most Viewed Items
Item title
Views
1
A Review of the Empirical Literature on Conversational Agents and Future Research Directions
1277
2
Towards Developing Trust-Supporting Design Features for AI-Based Chatbots in Customer Service
1261
3
The Anatomy of User Experience with Conversational Agents: A Taxonomy and Propositions of Service Clues
1026
4
Digitale Servicesysteme
932
5
The Influence of AI-Based Chatbots and Their Design on Users’ Trust and Information Sharing in Online Loan Applications
789
6
Trust in Smart Personal Assistants: A Systematic Literature Review and Development of a Research Agenda
734
7
Voice as a Contemporary Frontier of Interaction Design
589
8
Alexa, are you still there? Understanding the Habitual Use of AI-Based Voice Assistants
427
9
Female by Default? – Exploring the Effect of Voice Assistant Gender and Pitch on Trait and Trust Attribution
417
10
Understanding the Design Elements Affecting User Acceptance of Intelligent Agents: Past, Present and Future
349
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