Model-based Management: A Cybernetic Concept

The purpose of this contribution is to elaborate an integrative framework for model-based management, drawing on the concepts of cybernetics. This conceptual frame should enhance managers' understanding of structures that give rise to patterns of system behavior, helping them to design more effective policies and improve their practice in general. We ?esh out the commonalities between technical, biological and social cybernetics. An analysis is undertaken to make the available concepts fertile for the social domain. These are then synthesized into an integrative framework for a model-based, cybernetically grounded management.