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IT Governance in Multi-Business Organizations: Performance Impacts and Levers from Processes, Structures, and Relational Mechanisms
ISSN
1530-1605
ISBN
978-1-4673-5933-7
Type
conference paper
Date Issued
2013-01-10
Research Team
IWI4, IIM
Abstract
IT governance is more than ever recognized as a panacea by IT managers to ensure effective and efficient IT operation in multi-business organizations. The aim of this paper is to analyze the performance impact of IT governance. In order to do so, the study takes the resource-based perspective, and integrates the economic theory of complementarities and the concept of relatedness. The proposed increase in business process performance is grounded in the generation of sustainable competitive advantage. The framework is investigated by using five exploratory case studies in multi-business organizations. The results suggest that IT governance is positively related to business process performance through the mediators of IT relatedness and business process relatedness. Furthermore, IT governance levers have been identified which might significantly increase business process performance.
Language
English
Keywords
CCIIM
HSG Classification
not classified
Refereed
Yes
Book title
Proceedings of the 46th Hawaii International Conference on System Sciences (HICSS)
Publisher
IEEE Computer Society
Publisher place
Los Alamitos
Start page
4464
End page
4473
Pages
10
Event Title
46th Hawaii International Conference on System Sciences (HICSS)
Event Location
Maui, Hawaii USA
Event Date
07.-10.01.2013
Subject(s)
Division(s)
Eprints ID
220541