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A Technology-Centered Framework for Product-Service Systems
Type
conference paper
Date Issued
2014-05-01
Author(s)
Editor(s)
ElMaraghy, Hoda
Abstract
Product-Service Systems (PSS) integrate product and service elements and thus are a basis for better differentiation from the competition, better fulfillment of customer demand and sustainability. Scientific approaches describing PSS often neglect the key resource technology; despite the fact that great potential for innovations can be achieved through disruptive technologies and an extended view on technologies. Extending the view means incorporating services and infrastructure in the technology management of PSS. To meet that research gap, we present a framework describing a layer model for PSS including goals on the upper level, PSS elements at medium level and technologies at the bottom. The layers are connected by means-end relations to highlight the correlations between goals and PSS elements as well as PSS elements and technology.
Language
English
HSG Classification
contribution to scientific community
Refereed
Yes
Book title
Product Services Systems and Value Creation : Proceedings of the 6th CIRP Conference on Industrial Product-Service Systems
Publisher
Elsevier
Volume
Volume 16
Start page
295
End page
300
Pages
6
Event Title
6th IPS2 CIRP Conference on Industrial Product-Service Systems
Event Location
Windsor, Canada
Event Date
01.-02.05.2014
Subject(s)
Division(s)
Eprints ID
242177