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Designing and implementing maturity models in hospitals: An experience report from 5 years of research
Journal
Health Informatics Journal
ISSN
1460-4582
ISSN-Digital
1741-2811
Type
journal article
Date Issued
2016-09
Author(s)
Research Team
IWI1
Abstract (De)
In recent years, a wide range of generic and domain-specific maturity models have been developed in order to improve organizational design and learning of healthcare organizations. While many of these studies describe methods on how to measure dedicated aspects of a healthcare organization’s “maturity,” little evidence exists on how to effectively implement and deploy them into practice. This article therefore delineates the encountered challenges during the design and implementation of three maturity models for distinct improvement areas in hospitals. On the one hand, this study’s findings may serve as basis for refining existing maturity model design approaches. On the other hand, it may facilitate further research in domain- specific organizational design with maturity models.
Language
English
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Business Innovation
Refereed
Yes
Publisher
Sage
Publisher place
London [u.a.]
Volume
22
Number
3
Start page
758
End page
767
Official URL
Subject(s)
Division(s)
Eprints ID
248975
File(s)