Design and Evaluation of a Mobile Chat App for the Open Source Behavioral Health Intervention Platform MobileCoach

Item Type Book Section
Abstract

The open source platform MobileCoach (mobile-coach.eu) has been used for various behavioral health interventions in the public health context. However, so far, MobileCoach is limited to text message-based interactions. That is, participants use error-prone and laborious text-input fields and have to bear the SMS costs. Moreover, MobileCoach does not provide a dedicated chat channel for individual requests beyond the processing capabilities of its chatbot. Intervention designers are also limited to text-based self-report data. In this paper, we thus present a mobile chat app with pre-defined answer options, a dedicated chat channel for patients and health professionals and sensor data integration for the MobileCoach platform. Results of a pretest (N = 11) and preliminary findings of a randomized controlled clinical trial (N = 14) with young patients, who participate in an intervention for the treatment of obesity, are promising with respect to the utility of the chat app.

Authors Kowatsch, Tobias; Volland, Dirk; Shih, Iris; Rüegger, Dominik; Künzler, Florian; Barata, Filipe; Filler, Andreas; Büchter, Dirk; Brogle, Björn; Heldt, Katrin; Gindrat, Pauline; Farpour-Lambert, Nathalie & l’Allemand, Dagmar
Subjects information management
social sciences
other research area
Institute/School ?? STUDENT ??
ITEM - Institute of Technology Management with Transfer Center for Technology Management (TECTEM)
HSG Classification contribution to practical use / society
HSG Profile Area SoM - Business Innovation
Date 2017
Volume 10243
Page Range 485-489
Title of Book Designing the Digital Transformation
ISSN 0302-9743
Official URL http://dx.doi.org/10.1007/978-3-319-59144-5_36
Depositing User Dr. oec. H Tobias Kowatsch
Date Deposited 14 Dec 2017 08:14
Last Modified 14 Dec 2017 08:14
URI: https://www.alexandria.unisg.ch/publications/252934

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Citation

Kowatsch, Tobias; Volland, Dirk; Shih, Iris; Rüegger, Dominik; Künzler, Florian; Barata, Filipe; Filler, Andreas; Büchter, Dirk; Brogle, Björn; Heldt, Katrin; Gindrat, Pauline; Farpour-Lambert, Nathalie & l’Allemand, Dagmar: Design and Evaluation of a Mobile Chat App for the Open Source Behavioral Health Intervention Platform MobileCoach. 2017, S. 485-489.

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https://www.alexandria.unisg.ch/id/eprint/252934
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