This study advances a theory of how platform openness in the form of access and control relate to platform success and failure. Using an inductive case study of three smart city open platform failures, we show how configurations of access and control can limit early adoption by external developers. Introducing concepts from the industrial innovation management literature to information systems, we use insights from these cases to theorize when and how open platform providers can leverage access and control over time. We then discuss the implications of our findings for open platforms, the larger information systems literature, as well as practitioners.
Language
English
HSG Classification
contribution to practical use / society
HSG Profile Area
SoM - Business Innovation
Publisher
International Society for Professional Innovation Management ISPIM
Publisher place
The ISPIM Innovation Conference – Celebrating Innovation: 500 Years Since daVinci, Florence, Italy on 16-19 June 2019.