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  • Publication
    Design and Evaluation of a Mobile Chat App for the Open Source Behavioral Health Intervention Platform MobileCoach
    (Springer International Publishing - Springer, 2017) ; ;
    Shih, Iris
    ;
    Rüegger, Dominik
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    Künzler, Florian
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    Barata, Filipe
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    Büchter, Dirk
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    Brogle, Björn
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    Heldt, Katrin
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    Gindrat, Pauline
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    Farpour-Lambert, Nathalie
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    l’Allemand, Dagmar
    ;
    Maedche, Alexander
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    vom Brocke, Jan
    ;
    Hevner, Alan
    The open source platform MobileCoach (mobile-coach.eu) has been used for various behavioral health interventions in the public health context. However, so far, MobileCoach is limited to text message-based interactions. That is, participants use error-prone and laborious text-input fields and have to bear the SMS costs. Moreover, MobileCoach does not provide a dedicated chat channel for individual requests beyond the processing capabilities of its chatbot. Intervention designers are also limited to text-based self-report data. In this paper, we thus present a mobile chat app with pre-defined answer options, a dedicated chat channel for patients and health professionals and sensor data integration for the MobileCoach platform. Results of a pretest (N = 11) and preliminary findings of a randomized controlled clinical trial (N = 14) with young patients, who participate in an intervention for the treatment of obesity, are promising with respect to the utility of the chat app.
    Scopus© Citations 54