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Dirk Volland
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Volland
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PublicationDesign and Evaluation of a Mobile Chat App for the Open Source Behavioral Health Intervention Platform MobileCoach(Springer International Publishing - Springer, 2017)
;Shih, Iris ;Rüegger, Dominik ;Künzler, Florian ;Barata, Filipe ;Büchter, Dirk ;Brogle, Björn ;Heldt, Katrin ;Gindrat, Pauline ;Farpour-Lambert, Nathalie ;l’Allemand, Dagmar ;Maedche, Alexander ;vom Brocke, JanHevner, AlanThe open source platform MobileCoach (mobile-coach.eu) has been used for various behavioral health interventions in the public health context. However, so far, MobileCoach is limited to text message-based interactions. That is, participants use error-prone and laborious text-input fields and have to bear the SMS costs. Moreover, MobileCoach does not provide a dedicated chat channel for individual requests beyond the processing capabilities of its chatbot. Intervention designers are also limited to text-based self-report data. In this paper, we thus present a mobile chat app with pre-defined answer options, a dedicated chat channel for patients and health professionals and sensor data integration for the MobileCoach platform. Results of a pretest (N = 11) and preliminary findings of a randomized controlled clinical trial (N = 14) with young patients, who participate in an intervention for the treatment of obesity, are promising with respect to the utility of the chat app.Type: book sectionIssue: 10243Scopus© Citations 54