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Edona Elshan
Stairway to Heaven or Highway to Hell: A Model for Assessing Cognitive Automation Use Cases
How Conversational Agents Relieve Teams from Innovation Blockages
Leveraging Low Code Development of Smart Personal Assistants: An Integrated Design Approach with the SPADE Method
SPAM - A Process Model for Developing Smart Personal Assistants
Understanding the Design Elements Affecting User Acceptance of Intelligent Agents: Past, Present and Future