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  • Publication
    Counseling in High Performance Organizations : Individuel reenactment of todays universities performatiy discourse
    (Conference Proceedings, 2009-05-14) ; ;
    Context An intensive change process concerning the curricula in German speaking universities has been initialized through the Bologna Process. This process is accompanied with higher pressure for students to adjust their vita according to the demands of the labor market early in their studies. With the uncertain development of the labor market, fears of recession and out-sourcing of many traditional jobs, the pressure towards "performance biographies" has increased in almost all academic sectors. At the same time reports on the health of students are showing an alarming level of mental health problems, abuse of alcohol and drugs as well as high prescription rates of psychotropic drugs. In this context counseling approaches have gained importance at universities. The question arising here is, which type of counseling approach renders sustainable in the described climate of performativity. Diagnosis The University of St. Gallen was the first University in Switzerland to adapt the Bologna Reforms. Extensive data from the counseling center shows an increase of students who seek coaching in order to "optimizing their performance". At the same time these students report feeling a high level of pressure and show psychosomatic or depressive symptoms. In this regard counseling stands in the ethic dilemma of fulfilling the clients wish of "optimizing performance", thus standing in danger of pushing student over their boundaries and helping them genuinely cope with the workload associated stress. Solution Solution focused counseling has proven to be an excellent method to integrate both needs for students, often at the same time. This counseling method encourages students to look for new solutions by questioning their mindsets, offering a mental room for critical reflection and encouraging them to seek different perspectives on their situation. Outcome Experience has shown that escaping the logic of "more of the same behavior will lead to a better performance" is often the key to regaining mental functioning and at the same time regaining the ability to perform again. Even though symptoms are often severe at the beginning of counseling, average counseling duration lies between one and two sessions and only few student need additional psychotherapeutic support. Reflection A systematic evaluation is needed to undermine the reported effects. Further research should also concentrate on preventive aspects, encouraging students to actively seek room away from professional activities. As the rising pressure of performativity is not just an issue at universities, effects on organizations are to be discussed in the reflection.