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Francesca Casalini
Title
Dr.
Last Name
Casalini
First name
Francesca
Email
francesca.casalini@unisg.ch
Phone
+41 71 224 2499
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PublicationPlatforms for Public Value CreationDespite in its infancy in public administration research, the concept of digital platforms for public value creation has leveraged three main streams of literature, namely e-government, collaborative innovation and governance, and network industries. Thanks to digital technologies, platforms provide an applicable framework for strategically enabling distributed innovation, governance, and co-creation of public services in a variety of fields, from smart cities to social services such as healthcare, education, and eldercare. Platforms for public value creation are found to have three main components: a technological architecture, a governance structure, and a community of users. Future research is needed to deepen our understanding of how platforms contribute to innovation processes and outcomes in government, as well as to address major challenges in terms of democratic accountability and platform competition.Type: book sectionIssue: Chapter 70