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Petra Kipfelsberger
How family CEOs affect employees’ feelings and behaviors: A study on positive emotions
The Impact of Customer Contact on Collective Human Energy in Firms
How customer contact energizes organizations: : The vivid proof of making a difference
Mitigating the dark side of contextual ambidexterity: Consequences for employee well-being.
Start with why: the transfer of work meaningfulness from leaders to followers and the role of dyadic tenure
How and when customer feedback influences organizational health
How customer contact energizes organizations:: The vivid proof of making a difference
Start with why: The transfer of work meaningfulness from leaders to followers and the role of dyadic tenure
Energizing Companies through Customer Compliments
Increasing energy and performance through customer passion: An organizational level study