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  4. A Socio-Technical Approach to Manage Analytics-as-a-Service – Results of an Action Design Research Project
 
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A Socio-Technical Approach to Manage Analytics-as-a-Service – Results of an Action Design Research Project

Type
conference paper
Date Issued
2019
Author(s)
Dremel, Christian  
Stöckli, Emanuel  
Wulf, Jochen  
Brenner, Walter  
Abstract
The ability to generate business-relevant information and its use for business process improvements is a key success factor for businesses today. Answering the call for further research on success-relevant practices and instruments for managing business analytics, we report on the results of a three-year action design research project at a global car manufacturer. Drawing on the socio-technical systems theory, we identify seven meta-requirements and specify four principles for the design of an instrument to manage Analytics-as-a-Service (Aaas) portfolios. Our results reinforce the importance of coordinating different socio-technical components in business analytics initiatives and demonstrate how concrete management instruments, such as the proposed portfolio management tool, contribute to socio-technical alignment. For practitioners, the documented design components may provide guidance on how to design and implement similar instruments that support the management of Aaas portfolios.
Language
English
Keywords
analytics-as-a-service
action design research
design principles
big data analytics
business analytics
governance.
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Business Innovation
Book title
Wirtschaftsinformatik 2019 Proceedings
Event Title
14. Internationale Tagung Wirtschaftsinformatik (WI 2019)
Event Location
Siegen, Germany
Event Date
24.02.2019 - 27.02.2019
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/99172
Subject(s)

information managemen...

Division(s)

IWI - Institute of In...

Eprints ID
256200

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