Jennifer Hehn
Title
Prof. Dr.
Last Name
Hehn
First name
Jennifer
Email
jennifer.hehn@unisg.ch
Phone
+41 71 224 3827
15 results
Now showing 1 - 10 of 15
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Item type:Publication, Digitale Plattformen in der Praxis – Einsatz- und Entwicklungsmodelle(Springer Fachmedien, 2022-08); ; Galeno, GianlucaType:journal articleJournal:HMD Praxis der Wirtschaftsinformatik - Some of the metrics are blocked by yourconsent settings
Item type:Publication, On Integrating Design Thinking for a Human-centered Requirements Engineering(IEEE Computer Society, 2020-04); ; ; Broy, ManfredType:journal articleJournal:IEEE SoftwareScopus© Citations 63 - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Design Thinking(2019); ; Type:journal articleJournal:Enzyklopädie der Wirtschaftsinformatik – Online-Lexikon - Some of the metrics are blocked by yourconsent settings
Item type:Publication, The Anatomy Of A Design Challenge For Initiating AI Innovation(2026-06-15); ; Artificial Intelligence (AI) unlocks value-creation opportunities, but its complexity makes it a challenging design material, demanding well-prepared conditions for successful innovation. One reason organisations struggle to materialize AI's potential is initiating AI innovation, which relies on interdisciplinary teams, internal data integration, incremental development, and context information. The Design Challenge, i.e., problem formulation, serves as key artefact guiding AI innovation, but its conceptualisation remains undertheorized leading to a lack of theoretical foundation and practical guidance. Our study conceptualises the Design Challenge as a boundary object enabling interdisciplinary collaboration and serving as a reference point. We performed a qualitative cross-cases analysis of 42 design challenges to surface seven key elements being verb, object of innovation, internal data, technology, target group, context and potential, generating the Design Challenge's anatomy. This advances theoretical understanding of AI innovation and provides a conceptual schema to craft design challenges enhancing the likelihood of impactful AI innovations.Type:conference paperJournal:European Conference on Information Systems (ECIS) - Some of the metrics are blocked by yourconsent settings
Item type:Publication, - Some of the metrics are blocked by yourconsent settings
Item type:Publication, - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Towards an Understanding of the Role of Design Thinking for Requirements Elicitation - Findings from a Multiple-Case Study.Type:conference paperJournal:AMCIS 2018 Proceedings - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Design Thinking Methods for Service Innovation - A Delphi Study(Association for Information Systems (AIS), 2018-06); ; As our world is getting increasingly servitized and digitized, innovation is no longer bound to physical products. Customer experience and innovative services have become the new imperative for business success. Design Thinking is becoming a valid approach for service innovation in the digital age. However, a profound understanding of “how” Design Thinking contributes to service innovation is still missing. We show this by conducting a Delphi study which includes 14 Design Thinking experts across different company sizes and industries. As a result, we demonstrate consensus on 59 highly relevant methods for service innovation allocated to the respective Design Thinking phase. This is the first study to provide a comprehensive view on Design Thinking methods for service innovation. We enhance the understanding of Design Thinking and lay the foundation for further investigations into the service innovation process. Practitioners receive guidance from our findings for applying those methods.Type:conference paperJournal:PACIS 2018 Proceedings - Some of the metrics are blocked by yourconsent settings
Item type:Publication, Designing Human-Centric Information Systems: Towards an Understanding of Challenges in Specifying Requirements within Design Thinking Projects(Leuphana Universität, 2018-03); ; ; Design-inspired approaches to problem-solving, like design thinking, have been gaining rising recognition as a way to create human-centric solutions. A design thinking project provides a guiding, yet not rigid framework to explore and specify requirements for the development of a new product or service. We investigate the challenges concerned with specifying requirements in design thinking projects with the purpose of laying the groundwork for creating solutions to these challenges. We find that design thinking supports the process of discovering requirements but leads to challenges stemming from the design thinking process. We identify conclusions for practice and suggestions for further research to create better human-centric information systems in the future.Type:conference paperVolume:im Tagungsband enthalten - Some of the metrics are blocked by yourconsent settings
Item type:Publication,