Matthias Haslberger
Title
Dr.
Last Name
Haslberger
First name
Matthias
Email
matthias.haslberger@unisg.ch
ORCID
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Item type:Publication, No Great Equalizer: Experimental Evidence on Productivity Effects of Generative AI Use in the UK Labor MarketAn emerging consensus holds that generative artificial intelligence (AI) equalizes workers' performance within tasks, reducing productivity differences across workers. Existing research has largely studied productivity within single occupational groups and task structures. Whether this equalizing pattern generalizes to the labor market at large remains unclear. Observed performance equalization within groups of workers is compatible with both increasing and decreasing inequality between groups. To distinguish these outcomes, we conducted a large pre-registered online experiment with a sample of the UK working age population which randomly assigned participants to treatments that encouraged or discouraged the use of ChatGPT and then asked them to complete a set of realistic work tasks. We find that ChatGPT use increased productivity in all tasks, with greater benefits observed in more complex and less ambiguous tasks. However, compression effects between tasks were limited. Moreover, Chat-GPT use did not affect productivity differentials between gender, age, educational or occupational groups.Type:working paperJournal:SSRN Electronic Journal