English
Deutsch
Log In
Email address
Password
Log-in (only for Administrators)
or
Login with HSG credentials
Research Outputs
Projects
People
Statistics
English
Deutsch
Log In
Email address
Password
Log-in (only for Administrators)
or
Login with HSG credentials
Home
HSG CRIS
HSG Publications
Customer Journeys and their Effects on Customer Satisfaction and Loyalty
Export
Statistics
Options
Customer Journeys and their Effects on Customer Satisfaction and Loyalty
Journal
Proceedings of the European Marketing Association 46th Annual Conference
Type
conference paper
Date Issued
2017
Author(s)
Herhausen, Dennis
Kleinlercher, Kristina
Emrich, Oliver
Verhoef, Peter
Rudolph, Thomas
Language
English
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Business Innovation
Event Title
European Marketing Association 46th Annual Conference
Event Location
Groningen
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/103096
Subject(s)
business studies
Division(s)
IMC – Institute for M...
IRM - Institute of Re...
Eprints ID
250535
google-scholar
View Details
View statistics
View Details
Download statistics
View Details