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    Two Speeds of EAM - A Dynamic Capabilities Perspective
    We discuss how enterprise architecture management (EAM) supports different types of enterprise transformation (ET), namely planned, proactive transformation on the one hand and emergent, reactive transformation on the other hand. We first conceptualize EAM as a dynamic capability to access the rich literature of the dynamic capabilities framework. Based on these theoretical foundations and observations from two case studies, we find that EAM can be configured both as a planned, structured capability to support proactive ET, as well as an improvisational, simple capability to support reactive ET under time pressure. We argue that an enterprise can simultaneously deploy both sets of EAM capabilities by identifying the core elements of EAM that are required for both capabilities as well as certain capability-specific extensions. We finally discuss governance and feedback mechanisms that help to balance the goals of flexibility and agility associated with dynamic and improvisational capabilities, respectively.
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    Scopus© Citations 23
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    Method Support of Large-Scale Transformation in the Insurance Sector: Exploring Foundations
    (Springer, 2012-10-23) ; ; ;
    Ekstedt, Mathias
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    Matthes, Florian
    Many enterprises need to handle programs that impose fundamental changes to the organization as well as the supporting IT systems. While general guidance for such transformations in form of methods, reference models, principles, etc. is available, the specific context of the insurance sector is often not considered. We conducted an interview series with informants from major European insurance companies to explore the specifics of enterprise transformation in the insurance sector. The results suggest amending existing transformation support methods by regarding transformation triggers, transformation program types and core techniques. E.g., transformations that deal with standardization, mergers and acquisitions and internal alignment are not sufficiently covered yet and techniques that deal with soft and social aspects of transformations are less visible in the insurance sector. Our findings create not only the basis for a wider survey to extend and validate initial findings, but also for comparing and discussing concrete enterprise transformation cases.
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    Scopus© Citations 2
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    Management of Large-Scale Transformation Programs: State of the Practice and Future Potential
    (Springer, 2012-10-23)
    Lahrmann, Gerrit
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    Uhl, Axel
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    In addition to continuous, evolutionary optimizations, most enterprises also undergo revolutionary transformations from time to time. Knowledge about current corporate practice for coherent IT and business transformation is therefore very valuable. In this paper we present the results of an empirical study on the management of large-scale transformation programs that focuses on IT as much as business aspects. Companies that rate themselves as mature with regards to transformation management, assess certain transformation management components different than less mature companies. Cost reduction, revenue improvement, and agility improvement are the most relevant goals of transformation programs all these are business goals and not IT goals. Current state of the art transformation management can be classified into three approaches: Value-driven, ungoverned and change-driven. We found that no single management approach covers all these areas appropriately yet.
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    Scopus© Citations 9
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    Development of Measurement Items for the Institutionalization of Enterprise Architecture Management in Organizations
    (Springer, 2012-10-23) ; ; ;
    Ekstedt, Mathias
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    Matthes, Florian
    While elaborate enterprise architecture management (EAM) methods and models are at architects' disposal, it remains an observable and critical challenge to actually anchor, i.e. institutionalize, EAM in the organization and among non-architects. Based on previous work outlining design factors for EAM in light of institutional theory, this work discusses the theoretical grounding of respective design factors and proposes measurement items for assessing the institutionalization of EAM in organizations. The work identifies measurement items for the factors legitimacy, efficiency, stakeholder multiplicity, organizational grounding, goal consistency, content creation, diffusion and trust, contributing to evaluate and inform EAM design from several, partially new perspectives.
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    Scopus© Citations 9
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    Process Performance Management - Identifying Stereotype Problem Situations as a Basis for Effective and Efficient Design Research
    Just recently many organisations get involved with process performance management (PPM). It appears, however, that PPM initiatives confront organisations with multi-faceted and complex challenges that call for a detailed problem analysis before any solution is eveloped. In this paper we introduce two patterns for identifying stereotype problem situations in design research (DR) and apply one to the field of PPM. The application gives detailed insights into typical PPM problem situations and illustrates the usefulness of our approach.
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    Scopus© Citations 4