Profile Page Bernhard Schindlholzer

Profile Picture
Name Bernhard Schindlholzer
Institute/School IWI - Institute of Information Management
Main Focuses Customer Management 2; (abgeschlossen) Customer Management

Latest Additions (all)

  1. Item Uebernickel, Falk; Jiang, Li; Brenner, Walter; Pukall, Britta; Naef, Therese & Schindlholzer, Bernhard : Design Thinking: The Handbook. WS Professional, 2020, - ISBN 9811203504.
  2. Item Uebernickel, Falk; Brenner, Walter; Pukall, Britta; Naef, Therese & Schindlholzer, Bernhard : Design Thinking : Das Handbuch. Frankfurt am Main : Frankfurter Allgemeine Buch, 2015, - ISBN 978-3-95601-065-1. [img]
  3. Item Schindlholzer, Bernhard; Uebernickel, Falk & Brenner, Walter (2011) A Method for the Management of Service Innovation Projects in Mature Organizations. International Journal of Service Science, Management, Engineering, and Technology, 2 (4). 25-41. ISSN 1947-959X [img]
    Preview
  4. Item Schindlholzer, Bernhard; Uebernickel, Falk & Brenner, Walter: Management of Service Innovation Projects: A Case Study from a German Financial Service Provider. 2010. - 2nd International Symposium on Services Science (ISSS'10). - Leipzig.
  5. Item Schindlholzer, Bernhard; Uebernickel, Falk & Brenner, Walter: Management of Service Innovation Projects: A Case Study from a German Financial Services Provider. 2010. - 16th Americas Conference on Information Systems (AMCIS 2010). - Lima, Peru. [img]
    Preview
    [img]
  6. Item Hochstein, Axel; Schindlholzer, Bernhard & Brenner, Walter: Service Consumer Model: Understanding and Describing Consumers for New Service Development. 2009. - 15th Americas Conference On Information Systems (AMCIS 2009). - San Francisco, CA.
  7. Item Schindlholzer, Bernhard; Gysi, Lukas; Klaas, Michael & Brenner, Walter: A Maturity Model for the Internationalization of Customer Care in the Automotive Industry. 2009. - European and Mediterranean Conference on Information Systems (EMCIS 2009). - Izmir.
  8. Item Brocke, Henrik Finn; Hau, Thorsten; Vogedes, Alexander; Schindlholzer, Bernhard; Uebernickel, Falk & Brenner, Walter: Design Rules for User-Oriented IT Service Descriptions. 2009. - 42nd Hawaii International Conference on System Sciences (HICSS). - Waikoloa, Big Island, Hawaii. [img]
    Preview
  9. Project Brenner, Walter; Klaas, Michael & Schindlholzer, Bernhard (2005) Customer Management 2 [applied research project] Official URL .
  10. Project Glissmann, Susanne; Köster, Friedrich; Nguyen, HanhQuyen & Schindlholzer, Bernhard (2001) Customer Management [applied research project] Official URL .
Feedback?