Towards Understanding Closed-Loop PLM: The Role of Product Usage Data for Product Development Enabled by Intelligent Properties

Item Type Conference or Workshop Item (Paper)
Abstract

Product lifecycle management (PLM) is a strategy of managing a company’s products all the way across their lifecycles. Empowered by new capabilities, intelligent products enable seamless information flow and thus enable closed-loop PLM. Hence, one phenomenon of particular interest is the appreciation of beginning of life activities through middle of life information. Grounded on empirical data from a multiple-case study in three distinct manufacturing industries, we explore this emergent role of product usage data for product development. In detail, we address rationales, opportunities, conditions, and obstacles. Findings indicate that (1) heterogeneous motives drive the exploitation, (2) a positive impact on every product development stage is perceivable, (3) some products and industry ecosystems are more suitable than others, and (4) technical, economic, and social obstacles challenge the exploitation. With the limitation of an interpretive, qualitative research design, our work represents a first step to understand the role of closed-loop PLM.

Authors Holler, Manuel; Stoeckli, Emanuel; Uebernickel, Falk & Brenner, Walter
Projects Brenner, Walter; Uebernickel, Falk; Herterich, Matthias & Holler, Manuel (2014) CC Industrial Service and Enterprise Systems [industry project]
Language English
Subjects information management
HSG Classification contribution to scientific community
HSG Profile Area SoM - Business Innovation
Date June 2016
Publisher Association for Information Systems
Place of Publication AIS Electronic Library (AISeL)
Title of Book Proceedings of the 29th Bled eConference on Digital Economy (Bled)
Event Title 29th Bled eConference on Digital Economy (Bled)
Event Location Bled, Slovenia
Depositing User Manuel Holler
Date Deposited 20 Jun 2016 07:27
Last Modified 06 Apr 2018 15:30
URI: https://www.alexandria.unisg.ch/publications/248534

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Holler, Manuel; Stoeckli, Emanuel; Uebernickel, Falk & Brenner, Walter: Towards Understanding Closed-Loop PLM: The Role of Product Usage Data for Product Development Enabled by Intelligent Properties. 2016. - 29th Bled eConference on Digital Economy (Bled). - Bled, Slovenia.

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https://www.alexandria.unisg.ch/id/eprint/248534
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