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Blueprinting Crowdfunding - Designing a Crowdfunding Service Configuration Framework
Type
conference paper
Date Issued
2017-02-12
Author(s)
Editor(s)
Research Team
Crowdsourcing, CCC, IWI6
Abstract
Crowdfunding gained momentum over the last few years. In contrast to traditional forms of funding, the service provision of crowdfunding platforms is performed within service systems. These comprise a complex combination of IT and non-IT services, different stakeholders, and diverging contexts and purposes. The design and operation of such service systems represents a tough challenge. Therefore, we developed a crowdfunding service configuration framework in the form of a morphological box and derived three dominant design patterns by following a design science approach. Therefore, we followed three iterations, which comprise in total twelve expert interviews, three case studies and the analysis of 161 crowdfunding platforms. The configuration framework extends research on crowdfunding and service science by providing insights in how to support the systematic design of crowdfunding service systems, reducing their complexity, and giving a comprehensive overview over their building blocks.
Project(s)
Language
English
Keywords
Crowdfunding
Design Science
Modularization
Service Systems
HSG Classification
contribution to scientific community
HSG Profile Area
SoM - Business Innovation
Book title
Towards thought leadership in digital transformation : 13. Internationale Tagung Wirtschaftsinformatik (WI 2017)
Start page
151
End page
165
Event Title
13th International Conference on Wirtschaftsinformatik (WI)
Event Location
St. Gallen, Switzerland
Event Date
12.-15.02.2017
Official URL
Division(s)
Eprints ID
249862
File(s)