Andreas Janson

Andreas Janson

Title

Dr.

Last Name

Janson

First name

Andreas

Email

andreas.janson@unisg.ch

Phone

+41 71 224 2592

Homepage

https://sites.google.com/view/jansonandreas/

https://www.linkedin.com/in/andreasjanson/

Twitter

https://twitter.com/janson_andreas

Now showing 1 - 10 of 20

Meetings at Digital Workplaces – An Experimental Approach to Analyze Group Attachment and Organizational Commitment in Digital Worlds

( 2023)
Gleich, Tristan
;
Schöbel, Sofia
;
Janson, Andreas

After facing the COVID-19 pandemic, organizations request their employees to work from home permanently. For an organization, this provides positive benefits such as reducing costs for rent. From an employee perspective, working from home can cause a feeling of isolation towards co-workers and lower attachment to an organization. One way to counteract this problem is to transfer the office to the digital world, especially spurred by the metaverse discussion to represent processes of our real world in digital environments that allow us to do everything in the same way digitally as we are doing in the real world. In this paper, we present a theoretical model for conducting a 2x2 between-subject experiment to analyze how digital real-world meeting experiences influence team attachment and organizational commitment. We contribute to theories such as the need of belonging and transfer them to digital environments and provide practical implications for designing digital offices.

Type: conference paper

Journal: European Conference on Information Systems (ECIS)

URI: https://www.alexandria.unisg.ch/handle/20.500.14171/117218
Designing for Digital Wellbeing on a Smartphone: Co-creation of Digital Nudges to Mitigate Instagram Overuse

( 2023-01-03)
Purohit, Aditya Kumar
;
Barev, Torben Jan
;
Schöbel, Sofia
;
Janson, Andreas
;
Holzer, Adrian

The endless stream of social media newsfeeds and stories captivates users for hours on end, sometimes exceeding what users themselves consider unhealthy. However, reducing one's social media consumption has proven to be challenging. To address this issue, this study investigates how the co-creation of the digital feedback nudge can improve digital well-being without increasing privacy threats. To achieve this goal, a mixed method study is used through a two-week pre-post study design. Results demonstrate that co-creation significantly increased users' sense of agency, sense of accomplishment and perceived sense of privacy while reducing users' privacy concern. Furthermore, the feedback nudge allowed participants to significantly decrease their social media use.

Type: conference paper

Journal: Hawaii International Conference on System Sciences (HICSS)

URI: https://www.alexandria.unisg.ch/handle/20.500.14171/107815
Towards Conversational Co-Creation of Learning Content in Digital Higher Education

( 2022-12-11)
Benner, Dennis
;
Janson, Andreas
;
Schöbel, Sofia

Today formal education like higher education relies on digital learning content like learning videos or quizzes. Using such online learning material enables students to learn independently from time and place. While improvements have been made, there are still many issues as the two-year long crisis in 2020 has revealed. Many offerings do not consider the learners’ needs and can result in unsuccessful learning. One way to address these short comings is to actively include learners in the creation process of learning content. However, co-creation oftentimes relies on face to face and or group settings that may not be possible for all students at all times. Therefore, we undertake a long-term action design research project to investigate the novel concept of conversational co-creation of learning material using a conversational agent and persuasive design to engage and motivate learners. In this article we present an early-stage prototype and concept of conversational co-creation.

Type: conference paper

Journal: Pre-ICIS Workshop on HCI Research in MIS

URI: https://www.alexandria.unisg.ch/handle/20.500.14171/107982
Can you help me scale? A Systematic Analysis of Scaling Capabilities of Conversational Agents for Digital Services

( 2022-02-21)
Benner, Dennis
;
Schöbel, Sofia
;
Janson, Andreas
;
Leimeister, Jan Marco

Today’s servitized and digitalized society has significant implications for the economic system as value creation increasingly shifts towards digital services. Organizations are increasingly relying of artificial intelligence, which enables them to operate with novel technological artifacts like conversational agents (CA). These human-like AI-driven artifacts open new possibilities and channels for service providers to scale up their business even further and to create a business value or even to make processes more efficient. While we witness the results of that each day, we do not fully understand how such CAs can contribute to scaling up a business. Therefore, we conduct an analysis of service research and popular CAs to determine the status quo and highlight opportunities for scaling services with CAs. We contribute to theory by clarifying the meaning of scalability in combination with CAs and support practitioners by providing an overview about how organizations successfully scale their CAs.

Type: conference paper

Journal: International Conference on Wirtschaftsinformatik (WI)

URL: https://aisel.aisnet.org/wi2022/service/service/1/

URI: https://www.alexandria.unisg.ch/handle/20.500.14171/108946
Level-Up your Learning - Introducing a Framework for Gamified Educational Conversational Agents

( 2022-02-21)
Benner, Dennis
;
Schöbel, Sofia
;
Süess, Christoph
;
Baechle, Vera
;
Janson, Andreas

Driven by circumstances like the global pandemic many learners and educators realize the importance and value of self-regulated digital learning. To better support self-regulated learning, conversational agents have become more relevant. Conversational agents can act as tutor or as learning mate for learners. Although conversational agents have potential to better support self-regulated learning processes, challenges exist requiring implications about how to make these interactions more engaging and supportive. This study discusses the value of gamified conversational learning chatbots that use game elements to engage learners to guide researchers and practitioners to design conversational agents that effectively motivate learners and provide self-regulated learning at the same time. Therefore, we propose a systematically developed framework for gamifying educational conversational agents and contribute to theory by consolidating several theories about games, digital learning, and conversational agents and support practitioners by providing implications about what to care about when gamifying conversational agents

Type: conference paper

Journal: International Conference on Wirtschaftsinformatik (WI)

URL: https://aisel.aisnet.org/wi2022/hci/hci/5/

URI: https://www.alexandria.unisg.ch/handle/20.500.14171/108947
Zum Datenschutz gestupst? Gestaltungsorientierte Entwicklung von Privacy Nudges vor dem Hintergrund ethischer und rechtlicher Leitlinien

(Springer Vieweg, 2022-04-06)
Schöbel, Sofia
;
Schomberg, Sabrina
;
Barev, Torben Jan
;
Grote, Thomas
;
Janson, Andreas
;
Hornung, Gerrit
;
Leimeister, Jan Marco
;
Friedewald, Michael
;
Kreutzer, Michael
;
Hansen, Marit

Type: conference paper

URL: https://link.springer.com/chapter/10.1007/978-3-658-33306-5_18

DOI: 10.1007/978-3-658-33306-5_18

URI: https://www.alexandria.unisg.ch/handle/20.500.14171/108823
DELEN – A Process Model for the Systematic Development of Legitimate Digital Nudges

(Springer, 2021-08-06)
Barev, Torben Jan
;
Schöbel, Sofia
;
Janson, Andreas
;
Leimeister, Jan Marco
;
Chandra Kruse, Leona
;
Seidel, Stefan
;
Hausvik, Geir Inge

Digital nudging is a promising approach from behavioral economics. In deci-sions where individuals tend to struggle, nudges can support users of digital systems by aligning their behavior with their preferences. Despite their wide use, most digital nudges are designed to support the intended behavior from the perspective of a company while neglecting potential legal, ethical, or individual constraints or preferences. With modern technologies such as artificial intelli-gence or big data, these issues multiply and with the increasing effectiveness of digital nudges and use of new technologies, this has become even more critical. Thus, in this paper we follow a Design Science Research approach to develop a process model for the systematic development of legitimate nudges (DELEN). Legitimacy requires that dealings between different entities shall be fair. Unlike other models, we set normative boundaries derived from literature, expert in-terviews, and target group segmentation as integral elements. Target group seg-mentation increases nudge effectiveness and avoids unnecessary burdens for other individuals. By doing so, the DELEN process model paves the way for legitimate and effective digital nudges.

Type: conference paper

Journal: International Conference on Design Science Research in Information Systems and Technology (DESRIST)

Volume: 12807

URL: https://link.springer.com/chapter/10.1007%2F978-3-030-82405-1_30

DOI: 10.1007/978-3-030-82405-1_30

URI: https://www.alexandria.unisg.ch/handle/20.500.14171/110124

Scopus© Citations 4
What do you mean? A Review on Recovery Strategies to Overcome Conversational Breakdowns of Conversational Agents

( 2021-12)
Benner, Dennis
;
Elshan, Edona
;
Schöbel, Sofia
;
Janson, Andreas

Since the emergence of conversational agents, this technology has seen continuous development and research. Today, advanced conversational agents are virtually omnipresent in our everyday lives. Albeit the numerous improvements in their conversational capabilities, breakdowns are still a persistent issue. Such breakdowns can result in a very unpleasant experience for users and impair the future success of conversational agents. This issue has been acknowledged by many researchers recently. However, the research on strategies to overcome conversational breakdowns is still inconclusive, and further research is needed. Therefore, we conduct a systematic literature analysis to derive conceptual conversational breakdown recovery strategies from literature and highlight future research avenues to address potential gaps. Thus, we contribute to theory of human-agent interaction by deriving and assessing recovery strategies and suggesting leads for novel recovery strategies.

Type: conference paper

Journal: International Conference on Information Systems (ICIS)

URI: https://www.alexandria.unisg.ch/handle/20.500.14171/109660
Exploring the State-of-the-Art of Persuasive Design for Smart Personal Assistants

( 2021-03-11)
Benner, Dennis
;
Schöbel, Sofia
;
Janson, Andreas

Driven by technological advances, smart personal assistants (SPA) have gained importance in human-computer interaction. SPAs can influence user behavior and persuade them towards an outcome. However, users often lack motivated to interact with SPAs. One way to support this interaction is persuasive system design; considering concepts as gamification and/or digital nudging. Although SPA research has increased recently, there is still no shared knowledge about persuasive designs. Therefore, we aim to identify the current state-of-the-art for persuasive SPA design to understand how interactions and designs can be improved referring to persuasive system design. Thus, we conduct a systematic literature analysis to represent how gamification and digital nudging are used to design SPAs and conclude if and how those concepts can support SPA interactions. Consequently, we contribute to theory, providing better understanding about SPA interaction and design making SPAs more engaging and entertaining. Practitioners can use this contribution for persuasive SPA designs.

Type: conference paper

Journal: International Conference on Wirtschaftsinformatik (WI)

URI: https://www.alexandria.unisg.ch/handle/20.500.14171/110572
It is only for your own good, or is it? Ethical Considerations for Designing Ethically Conscious Persuasive Information Systems

(Association for Information Systems, 2021-08-13)
Benner, Dennis
;
Schöbel, Sofia
;
Janson, Andreas

Persuasive designs, including gamification and digital nudging, have become well renowned during the last years and have been implemented successfully across different sectors including education, e-health, e-governance, e-finance and general information systems. In this regard, persuasive design can support desirable changes in attitude and behavior of users in order to achieve their own goals. However, such persuasive influence on individuals raises ethical questions as persuasive designs can impair the autonomy of users or persuade the user towards goals of a third party and hence lead to unethical decision-making processes. In human-computer interaction this is especially significant with the advent of advanced artificial intelligence that can emulate human behavior and thus bring new dynamics into play. Therefore, we conduct a systematic literature analysis with the goal to compile an overview of ethical considerations for persuasive system design, derive potential guidelines for ethical persuasive designs and shed light on potential research gaps.

Type: conference paper

Journal: Americas Conference on Information Systems (AMCIS)

URL: https://aisel.aisnet.org/amcis2021/sig_hci/sig_hci/16/

URI: https://www.alexandria.unisg.ch/handle/20.500.14171/110117

Andreas Janson

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