Options
Christoph Peters
Title
Prof. Dr.
Last Name
Peters
First name
Christoph
Email
christoph.peters@unisg.ch
Phone
+41 71 224 3717
Google Scholar
Now showing
1 - 8 of 8
-
PublicationFaster, Better, Happier – Internal Crowd Work as Form of Structural Empowerment for Employee Empowerment and Success( 2022)ICW is gaining increasing importance as an innovative concept of digital work organization. This study examines ICW and its role as a structural empowerment tool driving the psychological empowerment of employees. This is done by means of a case study on a telecommunications company that has been successfully using ICW for more than ten years. Using a mixed-method approach, a model for an in-depth understanding of empowerment in ICW is exploratively developed based on qualitative data. Furthermore, organizational enablers in ICW are identified as important prerequisites and success factors. Additionally, the study shows how ICW as structural empowerment promotes psychological empowerment and can lead to higher speed, increased synergies, and higher employee satisfaction. A quantitative deep-dive provides additional figures on the structural empowerment mechanisms in ICW as well as on employee perceptions.Type: journal articleJournal: Die Unternehmung – Swiss Journal of Business Research and PracticeVolume: 76Issue: 1
-
PublicationDoing Agile vs. Being Agile - Understanding Their Effects to Improve Agile Work( 2020-12-16)
;Eilers, Karen ;Simmert, BenediktCompanies show a growing demand in corporate agility. The effects of so-called doing and being agile are the key for positive outcomes in agile work. Scrum is used by companies to make them more agile. The present study examines the interaction of doing agile (leadership, work design) and being agile (individual characteristics, empowerment) in relation to satisfaction and commitment based on an online survey of 129 Scrum development team members. The results show that work design and leadership impact empowerment and that the latter leads to both job satisfaction and commitment. Team orientation has no effect. Openness for new actions moderates the relationship between work design and the outcome variables. The results can be used in practice to increase the satisfaction and commitment within Scrum. They provide an insight into the impact structure within Scrum and are thus also the basis for future research.Type: conference paperJournal: International Conference on Information Systems (ICIS) -
PublicationInternal Crowd Work as a Source of Empowerment - An Empirical Analysis of the Perception of Employees in a Crowdtesting Project( 2019)
;Durward, David ;Simmert, BenediktInternal crowd work has emerged as a new form of digital gainful employment that changes the nature of work. However, the possible effects of internal crowd work on the individual level have been largely neglected. In this paper, we therefore present our research in progress which is concerned with the effects of work characteristics in internal crowd work that have impact on the individual’s empowerment and satisfaction. Thus, we developed our research model and conducted an online survey amongst 118 internal crowd workers of a Swiss bank who were asked to test new software. Our expected contribution will increase the understanding of internal crowd work and provide important insights for organizations to (re-) design work on internal IT-platforms.Type: conference paperJournal: International Conference on Wirtschaftsinformatik (WI) -
PublicationHow to Empower the Workforce – Analyzing Internal Crowd Work as a Neo-Socio-Technical System( 2019-01-08)
;Durward, David ;Simmert, BenediktIn this paper, we analyze internal crowd work as Neo-STS from an employee’s perspective. Based on qualitative interviews, we describe in our model how employees perceive empowerment through participation in internal crowd work. As our main contribution, we detail and extend existing research regarding internal crowd work, Neo-STS as well as empowerment by identifying structural antecedents that affect psychological empowerment of internal crowd workers.Type: conference paperJournal: Hawaii International Conference on System Sciences (HICSS) -
PublicationFuture Organization Report 2019(Institut für Wirtschaftsinformatik der Universität St.Gallen; Campana & Schott Business Services GmbH, 2019)
;Simmert, Benedikt ;Eilers, Karen -
PublicationAgile Arbeitsorganisation fordert und fördert Empowerment - Zusammenspiel von sozialen und technischen Elementen in interner Crowd Work(Haufe, 2020)
;Simmert, Benedikt ;Eilers, Karen ;Boes, Andreas ;Gül, Katrin ;Kämpf, TobiasLühr, ThomasType: book section -
PublicationInterne Crowd Work als Baustein einer Empowerment-orientierten Arbeitsorganisation(Springer Vieweg, 2020)
;Simmert, Benedikt ;Eilers, Karen ;Daum, Mario ;Wedel, Marco ;Zinke-Wehlmann, ChristianUlbrich, HannahType: book section -
PublicationType: newspaper articleJournal: Service today : das Magazin für Entscheider aus Service, Marketing, Logistik und TechnikVolume: 35Issue: 1