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Jan Marco Leimeister
Title
Prof. Dr.
Last Name
Leimeister
First name
Jan Marco
Email
janmarco.leimeister@unisg.ch
Phone
+41 71 224 3330
Now showing
1 - 5 of 5
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PublicationType: journal articleJournal: Journal of Information Technology Management (JITM)Volume: 17Issue: 4
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PublicationFrom Products to Product-Service Systems: IT Driven Transformation of a Medical Equipment Manufacturer to a Customer-Centric Solution Provider(Association for Information Systems, 2010-06-01)
;Fähling, Jens ;Köbler, Felix ;Krcmar, Helmut ;Sabherwal, RajivSumner, MaryMeditec is a German manufacturer of instruments for surgeries. The company is quality leader in this sector and supplies many German and international hospitals. However, the opportunities for differentiation against competitors decrease continuously. New competitors from emerging markets are challenging the market position of established companies in this industry. Meditec is therefore forced to change its strategy and business model in order to survive in this novel competitive environment. The management of Meditec has decided to traverse from a pure product manufacturer to a customer-centric solution provider. This transformation requires the development of new processes, competencies and capabilities – especially with respect to IT and IT services. This teaching case helps in understanding the role of IT in product-service systems (PSS) and PSS-based business models. Therefore the case illustrates why IT is necessary to establish a PSS-based business model and why a customer-centric view is important for this kind of business model.Type: conference paper -
PublicationPotentials of Tracking and Tracing Technologies - The Perspective of IT Decision Makers in Germany(Association for Information Systems, 2007-06-01)
;Knebel, Uta ;Krcmar, HelmutType: conference paper -
PublicationStrategic Importance of RFID - The CIO Perspective An Empirical Analysis in Germany(Association for Information Systems, 2006-06-01)
;Knebel, UtaKrcmar, HelmutType: conference paper -
PublicationStrategic importance of RFID - Empirical and conceptual insights(Schmidt, 2008)
;Knebel, Uta ;Sandner, Uwe ;Kern, Eva-Maria ;Krcmar, Helmut ;Blecker, ThorstenHuang, George Q.