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Atmospheric turn and digitisation as chances for a sustainable destination management

Journal
Atmospheric Turn in Culture and Tourism: Place, Design and Process Impacts on Customer Behaviour, Marketing and Branding
ISSN
1871-3173
ISSN-Digital
978-1-83867-070-2
Type
book section
Date Issued
2019
Author(s)
Laesser, Christian  
Pfister, Dieter
Beritelli, Pietro  
DOI
10.1108/S1871-317320190000016019
Abstract
For actors in a tourism destination, the atmospheric turn initially means looking at themselves in a more holistic and differentiated way. Through the analysis of strategic visitor flows, it is possible to identify subspaces with high frequency, which thus become identification spaces of a destination. Together with other identification fields, they shape the destination brand understood as spatial and atmospheric entity. This enables a different view of a destination, its structure and generates new opportunities for destination management, which wll be discussed in the form of an outlook. A destination manager, for example, could in the future collaborate with governmental bodies responsible for spatial planning and with private builders on spatial design projects and introduce the perspective of the destination as a branded space.
Language
English
Keywords
Destination Branding
destination management
digitisation
Visitor flows
destination marketing
atmosphere
HSG Classification
contribution to practical use / society
HSG Profile Area
SoM - Business Innovation
Refereed
Yes
Book title
Atmospheric Turn and Digitisation as Chances for a Sustainable Destination Management
Publisher
Emerald Publishing Limited
Number
Vol. 16
Start page
177
End page
193
Official URL
https://www.emerald.com/insight/content/doi/10.1108/S1871-317320190000016019/full/html
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/99397
Subject(s)

economics

education

business studies

Division(s)

IMP - Institute for S...

University of St.Gall...

Contact Email Address
christian.laesser@unisg.ch
Eprints ID
258762

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