From eLearning to Digital Transformation: A Framework and Implications for L&D

How can the learning function (L&D) support
learning and innovation at the level of an entire organization
in times of digital transformation? The core challenges
in this are twofold: 1) Competence clarification: What are
relevant “digital competences” in terms of knowledge, skills
and attitudes that employees need in order to cope with
digital transformation? 2) Competence development: How
to organize, design and support learning processes contributing
to digital competences and digital transformation?
Building on a framework originating in the context of business
engineering and applying it to corporate training and
human resource development, we explicate what digital
transformation implies for the L&D function. As L&D
functions explore and exploit the options sketched out, they
live digital transformation in a way that enables them to
effectively and efficiently contribute to digital transformation
at an organizational level.