Towards ICT-Enabled Service Business: A Design Theory for Human-Centered Service Systems
Type
conference paper
Date Issued
2017
Author(s)
Research Team
IWI6
Language
English
Keywords
Business model design
Design theory
Human-centered service system
Service design
HSG Classification
contribution to practical use / society
Event Title
2. Jahrestagung der Wissenschaftlichen Kommission Dienstleistungsmanagement (WK DLM) des Verbands der Hochschullehrer für Betriebswirtschaft e.V.
Event Location
Leipzig, Germany
Event Date
07.-08.09.2017
Division(s)
Eprints ID
251270