Rethinking Service Quality for Context-Sensitive Socio-Technical Systems

Type
conference paper
Date Issued
2016
Author(s)
Knote, Robin
;
;
Research Team
IWI 6
Language
English
Keywords
Context
Service Quality
Socio Technical Systems
HSG Classification
contribution to practical use / society
Event Title
AIS SIG Services Pre-ECIS Workshop
Event Location
Istanbul, Turkey
Event Date
12.06.2016
URL
Subject(s)

other research area

information managemen...

business studies

Division(s)

IWI - Institute of In...

Eprints ID
255503
File(s)
Thumbnail Image

open.access

Name

JML_713.pdf

Size

233.81 KB

Format

Adobe PDF

Checksum (MD5)

f7277cb70e4376b9a05315aa3c956d75