Heuristics in organizations: A review and a research agenda
Journal
Journal of Business Research
ISSN
0148-2963
ISSN-Digital
1873-7978
Type
journal article
Date Issued
2015-09
Author(s)
Abstract
A systematic literature review of the articles published in the Journal of Business Research and other organization and management theory (OMT) journals reveals a substantial increase in the number of studies on heuristics. Anticipating the emerging influence of heuristics for OMT, we review the basic principles and the state of the art of its current application.We find that scholars have verified the applicability and value of individual heuristics in management on an individual level. However, scholars lack a detailed understanding of the role of heuristics in organizations. A distinct organization-level perspective on heuristics would contribute to an understanding of organizations as antecedents, subjects, and consequences of heuristics. The study here presents this potential together with a research agenda for heuristics and organizational processes.
Language
English
Keywords
Heuristics
Management
Organization
Organizational process
HSG Classification
not classified
Refereed
Yes
Publisher
Elsevier
Publisher place
Amsterdam
Volume
68
Number
9
Start page
2027
End page
2036
Pages
10
Subject(s)
Division(s)
Eprints ID
239548