Self-Service Management Support Systems : Findings from a New-Generation Manager Perspective
ISBN
978-3-319-15695-8
Type
book section
Date Issued
2015
Author(s)
Editor(s)
Quick, Reiner
Research Team
IWI1
Abstract
New-generation managers are increasingly populating organizations' management. They consist of digital natives who grew up with Information Systems (IS) and digital immigrants who learned to engage with IS as adults. Today, such managers have to make faster decisions than in the past and find themselves more and more in mobile IS use situations. These requirements combined with managers' ability to use IS themselves result in the need for self-service Management Support Systems (MSS). This article develops a more business-driven design for such MSS. In doing so, we propose both a rigor set of requirements and initial design guidelines to start further discussion. The utility of these guidelines is demonstrated with a mobile-first prototype on a modern business intelligence platform: the Corporate Navigator app.
Language
English
HSG Classification
not classified
Refereed
No
Book title
Business Intelligence for New-Generation Managers : Current Avenues of Development
Publisher
Springer International Publishing
Publisher place
Cham
Start page
113
End page
136
Pages
24
Subject(s)
Division(s)
Eprints ID
241967