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  4. From Route Descriptions to Route Conversations: The Next Evolution of CUI Interactions for Navigation
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From Route Descriptions to Route Conversations: The Next Evolution of CUI Interactions for Navigation

Type
conference paper
Date Issued
2023-04
Author(s)
Savino, Gian-Luca  
;
Mildner, Thomas
Abstract (De)
Conversational user interfaces (CUIs) have become a critical component of modern mobile navigation, featuring spoken turn-by-turn instructions. As CUIs continue to proliferate and machine-generated language improves, we expect a shift in how navigation instructions are crafted. In this position paper, we explore the concept of "route conversations". In contrast to traditional route instructions, route conversations are accompanying dialogues between CUIs and humans reminiscent of human-human chats. We envision a first prototype of a CUI capable of engaging in route conversation and discuss its implications. Through vivid conversations throughout the navigation, we aim to increase trust in the system by enabling users to discuss timely information. Additionally, this approach should improve users' perception of the surrounding environment by actively referencing navigational features during the conversation.
Language
English
Event Title
CHI'23 Conference on Human Factors in Computing Systems
Event Location
Hamburg
Event Date
April 23-28
URL
https://www.alexandria.unisg.ch/handle/20.500.14171/107642
Subject(s)

computer science

Division(s)

ICS - Institute of Co...

Eprints ID
269416
File(s)
Thumbnail Image

open.access

Name

route_descriptions_savino.pdf

Size

163.1 KB

Format

Adobe PDF

Checksum (MD5)

70533f7843fe70cb48e0be670f12bc7a

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